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Rider Manual - Support and Volunteers
Although considerable road and Tour support is provided by the Tour organizers, riders are responsible for their own safety, which includes being realistic about cycling speed, level of fitness, daily distance target and level of ability. The route is patrolled throughout the day by cycling route marshals, Medical teams, Cycling Concierges, Amateur Radio Emergency Services (A.R.E.S.), and mechanical support. A brief description of responsibilities and roles are as follows:
Cycling Marshalls
The Tour For Kids cycling marshals are experienced cyclists and members of Team R.A.C.E, committed to making the cyclist experience with the Tour For Kids memorable! There are approximately 2 Tour marshals per 20 cyclist pace groups. The role of the cycling marshals is as follows:
- Keep pace with the cyclists
- Promote safe riding habits
- Encourage cyclists of all abilities
- Assist cyclists with flat tires and other mechanical challenges
- Work with cyclists to form strong riding groups either in a double or single pace line. The better the draft, the more enjoyable your ride!
Mechanical Support
Support vehicles from Gears Bike Shop and Norco will provide mechanical support before, during and after each day’s ride. Mechanical vehicles will patrol the routes equipped with common repair materials (for sale at competitive prices). It is important that your bike is turned up and in good working condition: New tires are recommended. Riders are expected to carry standard cycling support tools, including spare tubes, and glue for tubulars.
Massage Therapists
 At the end of a long, wonderful day, riders have the opportunity to one evening massage session with a qualified massage therapist, organized by Russell Gunner, owner of Club Physio Plus.
Cycling Concierge
The Cycling Concierge group is a team of friendly, helpful volunteers who understand that once cyclists complete their riding for the day, they may need a helping hand. They are available to assist you with anything you may need from a cell phone, to next day’s itinerary, to help in finding your luggage. They work long hours to ensure things go smoothly each day. The Cycling Concierge are identified by their great smiles and their Volunteer t-shirts. Check in with them at the Cycling Concierge Tent where they also manage the lost and found.
Crew
Crew are the ‘behind the scenes’ men and women who are responsible for the setup and take down of event tents, rest stops along the route, as well as portaging your luggage and bikes. Crew begins work around 5:30 am, and are usually the last one’s to retire for the evening. Crew ensures that your luggage is waiting for you at the finish of each stage. Riders are provided with luggage tags in the rider swag kits (riders pick up their kits about 2 weeks prior to the Tour).
The crew really appreciates all luggage packed early in the morning and dropped into the designated ‘loading area,’ ready to be loaded onto trucks.
Please feel free to thank our great Cycling Concierge, Volunteers and Crew for their unbelievable enthusiasm, support and passion! The Tour could not operate with them!
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